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Support Center

Privacy Policy

Welcome to Painted Circle and our website www.paintedcircle.com!  Painted Circle is a registered brand of Creatures of the Forest, LLC.

Privacy is priority at Painted Circle. Painted Circle does not sell your data to third parties, however we do collect and process data in order to offer our services to you. This document explains what information is collected and how it is used to offer our services. Protecting your private information is our priority. This Statement of Privacy applies to https://www.paintedcircle.com, and Painted Circle and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Painted Circle include https://www.paintedcircle.com. The Painted Circle website is an online commerce and travel resource site. By using the Painted Circle website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered, Painted Circle may collect personally identifiable information, such as your:

 

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Phone Number


If you purchase Painted Circle's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Painted Circle's public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

 

Use of your Personal Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Provide our services to you

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud
     

 

Sharing Information with Third Parties

Painted Circle does not sell, rent or lease its customer lists to third parties. Painted Circle may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Painted Circle, and they are required to maintain the confidentiality of your information. Painted Circle may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Painted Circle or the site; (b) protect and defend the rights or property of Painted Circle; and/or (c) act under exigent circumstances to protect the personal safety of users of Painted Circle, or the public.

 

 

Tracking User Behavior

Painted Circle may keep track of the websites and pages our users visit within Painted Circle, in order to determine what Painted Circle services are the most popular. This data is used to deliver customized content and advertising within Painted Circle to customers whose behavior indicates that they are interested in a particular subject area.

 

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Painted Circle. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Painted Circle website.

 

 

Use of Cookies

The Painted Circle website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Painted Circle pages, or register with Painted Circle, a cookie helps Painted Circle to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Painted Circle website, the information you previously provided can be retrieved, so you can easily use the Painted Circle features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Painted Circle services or websites you visit.

 

 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

 

Third Party Privacy Policies

Painted Circle’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party service providers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. Painted Circle may also transfer data to deliver our services.  You can find the privacy policies of these third parties as follows:

  • We use Stripe to process payments. You can find their privacy policy here.

  • We use Unitel for phone support. You can find their privacy policy here.

  • We use Google for email and analytical support. You can find their privacy policy here.

  • We use Wix for website hosting. You can find their privacy policy here.

  • We use Quicken for some accounting applications. You can find their privacy policy here.

 

We advise you to review the privacy policies of these third parties.

 

 

Security of your Personal Information

Painted Circle secures your personal information from unauthorized access, use, or disclosure. Painted Circle uses SSL Protocol methods for this purpose.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

 

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  • Request that a business delete any personal data about the consumer that a business has collected.

  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

 

If you make a request, we will respond with follow-up to your request or needed information from you within one month. If you would like to exercise any of these rights, please contact us.

 

 

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we will respond with follow-up to your request or needed information from you within one month. If you would like to exercise any of these rights, please contact us.

 

 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.
     

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

  • Comply with the California Electronic Communications Privacy Act;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

     

 

Children Under Thirteen

Painted Circle does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

 

 

E-mail Communications

From time to time, Painted Circle may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Painted Circle or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Painted Circle, you may opt out of such communications by clicking "unsubscribe" on the bottom of any marketing email from Painted Circle.

 

 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.  Some of these data storage facilities may be located outside of the United States.

 

 

Changes to this Statement

Painted Circle reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

 

Contact Information

Painted Circle welcomes your questions or comments regarding this Statement of Privacy. If you believe that Painted Circle has not adhered to this Statement, please contact Painted Circle at:

Painted Circle

102 College Station Drive, Suite 3 #135

Brevard, North Carolina 28712

 

Email Address: info@paintedcircle.com

 

Effective as of May 10, 2021